Delivery
Payment
Return
Delivery
What are the shipping times?
VOXxi9 is committed to dispatching your order within 24 to 48 hours. Shipping rates and delivery times are subject to the carrier selection.
What shipping services are offered?
- Mondial Relay (dispatch to a relay point or home delivery in France, Belgium, Luxembourg, Germany, Italy, Spain, Portugal, Netherlands, Austria)
- Colissimo (worldwide home delivery)
- Chronopost (express worldwide home delivery)
- UPS (express worldwide home delivery)
For shipments outside the European Community, any customs fees are the responsibility of the recipient.
Can shipped items be insured?
Yes, depending on the carriers, shipments are insured or can be insured for an additional cost.
Payment
What payment methods are accepted?
- Credit cards: Visa, Mastercard, American Express
- PayPal
- Bank transfer
- Check (French bank only)
- Cash, for in-person transactions
Return
Can items be returned?
Items can be returned within 8 days of receipt. Shipping and return costs are the responsibility of the customer.
For defective items upon delivery, we handle each case individually and are committed to your satisfaction.